Privacy Policy

1. Information We Collect

We collect information you provide directly when you register for an account, book a session, or contact us. This includes your name, email address, role (student or tutor), profile information, and payment details processed securely via Stripe.

We also automatically collect certain technical data when you use our platform, including IP address, browser type, device information, and usage data such as pages viewed and features used. This data helps us improve platform performance and security.

2. How We Use Your Information

We use your information to provide, operate, and improve the SkillBridge platform — including processing bookings, facilitating payments, sending session confirmations, and personalising your experience.

We may also use your data to send transactional and platform-related communications, such as booking confirmations, session reminders, and platform updates. We will never sell your personal data to third parties.

3. Sharing Your Information

We share your data only as necessary to operate the platform. This includes sharing booking details with relevant tutors or students, processing payments through Stripe (our third-party payment processor), and complying with applicable legal obligations.

All third-party service providers we work with are contractually required to protect your data and use it only for the specific purpose it was shared.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Passwords are hashed and never stored in plain text. Payment information is handled exclusively by Stripe and never stored on our servers.

While we take reasonable precautions, no internet transmission is 100% secure. We encourage you to use a strong, unique password for your SkillBridge account.

5. Cookies

We use cookies to maintain your session, remember your preferences, and understand how you use our platform. You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time through your account settings or by contacting us directly. You may also request a copy of the data we hold about you or withdraw consent for optional data uses.

To exercise any of these rights, please contact us at privacy@skillbridge.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice on the platform. Continued use of SkillBridge after changes constitutes acceptance of the updated policy.